Hey there. Im in the Army and am about to deploy to a location in the middle east at the beginning of march. I was wanting to order some products to take with me to keep me busy over there but im nervous that i wouldnt get them before i left. In the past it has taken a very long time for my orders to be processed and shipped for some reason. If i ordered today could it be processed immediately and could i recieve it very quickly if i paid extra for shipping?
Chief Technical Officer
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Hey there. Im in the Army and am about to deploy to a location in the middle east at the beginning of march. I was wanting to order some products to take with me to keep me busy over there but im nervous that i wouldnt get them before i left. In the past it has taken a very long time for my orders to be processed and shipped for some reason. If i ordered today could it be processed immediately and could i recieve it very quickly if i paid extra for shipping?
nrtrandahl,
We don't actually have 25,000 products in our warehouse; many of them have to be ordered from our distributor, which is why it sometimes takes several days to process orders. If you add a product to your cart, and then view your cart, you'll see that each item specifies "Usually ships from our warehouse within x to y business days." These times are calculated based on whether the item is in stock in our warehouse, or in our distributor's warehouses across the US.
While we do offer faster shipping options, we don't really have a way to offer prioritized processing. If you're worried about timeliness, consider eliminating items that say anything other than "3 to 6 business days."
Thanks for the quick reply. The book im intending on ordering says 5 to 11 business days. So that means that is its processing time correct? Ive decided that if i dont recieve it before i go my wife can always just send it to me. thank you.
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Chief Technical Officer
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Thanks for the quick reply. The book im intending on ordering says 5 to 11 business days. So that means that is its processing time correct? Ive decided that if i dont recieve it before i go my wife can always just send it to me. thank you.
Yep - 5 to 11 days plus shipping time. That's an indication that it's coming from our distributor's warehouse, not our own.