Order #1068884


Customer Service


All,

I recently moved at about the same time this order was supposed to arrive. I do not know if it did. Do you have any way of tracking it to see if it was delivered?


frog wrote:

All,

I recently moved at about the same time this order was supposed to arrive. I do not know if it did. Do you have any way of tracking it to see if it was delivered?

Unfortunately we can only track items shipped via UPS.

If you have mail forwarding set up with your post office, the packages should be forwarded to your new address.

If the order is returned to us we will notify you and will provide you with options for reshipment.


Alison McKenzie wrote:
frog wrote:

All,

I recently moved at about the same time this order was supposed to arrive. I do not know if it did. Do you have any way of tracking it to see if it was delivered?

Unfortunately we can only track items shipped via UPS.

If you have mail forwarding set up with your post office, the packages should be forwarded to your new address.

If the order is returned to us we will notify you and will provide you with options for reshipment.

Thank you. I was most concerned about the "order returned to you" aspect. I imagine it will eventually arrive (or has arrived but was put in a moving box by "helping hands").

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