Store Credit?


Customer Service


Not that I'm complaining... But why do I have store credit? Just noticed it yesterday and used it to buy some PDFs.

Is it because I'm so devilishly handsome?

Paizo Employee Senior Software Developer

We had a bug in our order processing system that has since been fixed. We charged your card for a portion of order # 986784, then the system granted you store credit instead of refunding your card. Later we did actually charge your card properly for the entire order when it actually shipped.

I thought I had caught and fixed all the orders where this happened but it looks like yours slipped through the cracks. Please feel free to continue using your store credit, or let us know if you'd like it refunded back to your credit card.


I'm not sure I entirely understand, but it's all good.

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