Order #979035 - Not Yet Arrived


Customer Service

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Pathfinder Roleplaying Game Superscriber

I am concerned about this order. The site states that the items shipped on July 10th, with an approximate shipping time of 4-8 days. Yet, I still have not received the books. Any idea what happened? I haven't had any problems with other shipments from Paizo and I just want to make sure everything is going to arrive at some point. Thanks in advanced.

Rodger Graham


Rodger Graham wrote:

I am concerned about this order. The site states that the items shipped on July 10th, with an approximate shipping time of 4-8 days. Yet, I still have not received the books. Any idea what happened? I haven't had any problems with other shipments from Paizo and I just want to make sure everything is going to arrive at some point. Thanks in advanced.

Rodger Graham

Hmmm, it is past the 10 days, though it may still be on its way and may have just had some sort of unexpected random encounter that delayed it. If it's still not there on Monday, post here or shoot us an email and we'll get a replacement out to you.

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Pathfinder Roleplaying Game Superscriber
Alison McKenzie wrote:

Hmmm, it is past the 10 days, though it may still be on its way and may have just had some sort of unexpected random encounter that delayed it. If it's still not there on Monday, post here or shoot us an email and we'll get a replacement out to you.

Unfortunately, the package has not arrived. Anything else I can do?

Paizo Employee Chief Technical Officer

Rodger,

We'll put replacement copies in with the next shipment, which should be going out in the next few days. Please let us know if the first shipment arrives before you get a shipping confirmation from us.

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Pathfinder Roleplaying Game Superscriber
Vic Wertz wrote:

Rodger,

We'll put replacement copies in with the next shipment, which should be going out in the next few days. Please let us know if the first shipment arrives before you get a shipping confirmation from us.

Absolutely. Thank you very much. You guys rock!

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