Missing Pathfinder 10 and mailing label weirdness


Customer Service


So, I received Pathfinder 11 in yesterday's mail, two days after it was supposedly shipped.

Interestingly, the post office had to forward it to my new address (their forwarding label was dated 7/11/08).

The problems:

1. I changed my mailing address for this subscription in mid-May, and I just double-checked for the second time--the address displaying for the subscription on "my accounts" (Bethabara Hills Ct) *is* the new one, so it's a bit mystifying why something supposedly shipped Thursday was sent to the old address.

2. I haven't yet received Pathfinder 10. I'm guessing this is connected to (1) above, and I presume it is lost in the mail somewhere.

Could you please make sure that the updated address is in your mailing label database, and tell me what I should do about the missing Pathfinder 10? I'm not in a huge rush to play it just yet, but would like to have the complete set I was charged for.

Thanks much!

Paizo Employee Chief Technical Officer

Peruhain,

Gary's looking into the problem. We'll send another copy of Pathfinder 10 along with your next subscription shipment. Please let us know if the first copy shows up before the replacement goes out. I'm sorry for the inconvenience.


Hey Jake! You're still in WS? Find a new position in the area? Shoot me an email (the wfu one still works).


Thanks Vic!

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