Can you fix my payment method


Customer Service


I have tried to permanently change my payment method from my expired card to my current one, and it keeps reverting back to the original(expired) one. Can you remove the expired one and switch it to the current one, since I either have the Dumb or the system just doesn't like me.
Thanks.


pres man wrote:
since I either have the Dumb or the system just doesn't like me.

Ooooh... what if it's both?!

Liberty's Edge

I keep having the same problem with my card. It's not just you. Either that or we both have a case of dumb.


Paul Ackerman 70 wrote:
pres man wrote:
since I either have the Dumb or the system just doesn't like me.
Ooooh... what if it's both?!

That is certainly a possibility. Maybe it doesn't like me because I have the Dumb.

Dark Archive

I may be having this problem as well. It's only reverted once so far. We'll see if it stays with the change this time.

Paizo Employee Chief Technical Officer

I'll have Gary review the appropriate code, but it looks like all of you are set to use the correct credit cards right now.


Vic Wertz wrote:
I'll have Gary review the appropriate code, but it looks like all of you are set to use the correct credit cards right now.

Yeah, I checked back later and it looked like it had worked. Of course we'll have to see it sticks next month when the new issue comes out.

Paizo Employee Chief Technical Officer

Vic Wertz wrote:
I'll have Gary review the appropriate code, but it looks like all of you are set to use the correct credit cards right now.

Gary did find the culprit in the sidecart handling code, and the fix will be in place from now on. (However, his fix won't change the fact that the error existed when running orders for Pathfinder 11 and the Guide to Darkmoon Vale—so if you're received an order confirmation that includes either of those, and you've changed your address or your payment method recently, you might want to make sure that the details in the confirmation are the details you were expecting to see.)

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