Michael Sims
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I sent this to customer.service@paizo.com just now but then noticed this forum so I figured I'd better post here too.
I would like to cancel order #980827 if possible. I suppose I wasn't paying close enough attention, but I didn't realize it would take so long for the order to ship. 9 to 16 business days is a bit excessive... when you factor in 5 days for shipping that means it could be an entire month before I receive my order. If there's any way I can pay to expedite the order please let me know, if not I would like to cancel it. Thanks in advance for your assistance.
Vic Wertz
Chief Technical Officer
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I sent this to customer.service@paizo.com just now but then noticed this forum so I figured I'd better post here too.
I would like to cancel order #980827 if possible. I suppose I wasn't paying close enough attention, but I didn't realize it would take so long for the order to ship. 9 to 16 business days is a bit excessive... when you factor in 5 days for shipping that means it could be an entire month before I receive my order. If there's any way I can pay to expedite the order please let me know, if not I would like to cancel it. Thanks in advance for your assistance.
Michael,
I've cancelled the order. (The reason you were quoted 9-16 business days is that some of the items are out of stock, and needed to be ordered from our distributor. Normally, that only adds a couple of days, but in this case, the distributor only had stock on some items in their east coast warehouse, and it takes longer to come from there.)
Michael Sims
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Michael,
I've cancelled the order. (The reason you were quoted 9-16 business days is that some of the items are out of stock, and needed to be ordered from our distributor. Normally, that only adds a couple of days, but in this case, the distributor only had stock on some items in their east coast warehouse, and it takes longer to come from there.)
Thank you. I apologize, I should have paid more attention to the "usually ships in" line that was in the description for each item. I see now that it was the D&D Players Kit that was the culprit. Had I realized, I probably would have had you just cancel that portion since it was what was slowing things down. I managed to pick it up somewhere else anyway. I will most likely just resubmit my order and pay closer attention to the delivery times on each item. Sorry if I caused any trouble and thanks for the courteous assistance.