Where are the 15% less ?


Customer Service


Hello everyone at Paizo !

I wanted to buy D3 and D1.5 but my AdPath Sub 15% less doesn't appear in the order. I've only remarked that the postal shipping rate was low.
Is it normal or not ?

Best regards!

Fred


Hi Cosmo !

I retry to order the same modules, D1.5 et D3, but the prices are the same as on the online store.
I don't see anywhere the AdPath Subcription advantage of 15% on the cover price.

Is it a bug?

Best regards,
Fred

Paizo Employee Chief Technical Officer

fredmanson wrote:

Hi Cosmo !

I retry to order the same modules, D1.5 et D3, but the prices are the same as on the online store.
I don't see anywhere the AdPath Subcription advantage of 15% on the cover price.

Is it a bug?

Best regards,
Fred

Fred,

The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.


Vic Wertz wrote:


Fred,

The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.

Thank you very much Vic for this clear answer!

Have a nice day!

Best regards,
Fred

Scarab Sages RPG Superstar 2009 Top 32

Vic Wertz wrote:
[The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.

But I have noticed there are quite a few people who are having problems with the PF Advantage not applying. I know that I haven't cancelled my subscription, but I have an order sitting in my shopping cart at the moment that doesn't have the PF Advantage discout taken off.

So is there a bug? If so, will it be fixed soon? Should I just wait to complete the order or will I just place the order and then contact Cos/Corey to get the difference refunded like a few others have done?

Paizo Employee Chief Technical Officer

flash_cxxi wrote:
I know that I haven't cancelled my subscription, but I have an order sitting in my shopping cart at the moment that doesn't have the PF Advantage discout taken off.

It appears that there was brief period in the process of fulfilling your current volume where the discount wasn't applying to other orders. Once you got your shipping notice, it turned back on.

Gary has fixed the issue for the future.

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