Vic Wertz
Chief Technical Officer
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Hi Cosmo !
I retry to order the same modules, D1.5 et D3, but the prices are the same as on the online store.
I don't see anywhere the AdPath Subcription advantage of 15% on the cover price.Is it a bug?
Best regards,
Fred
Fred,
The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.
| fredmanson |
Fred,The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.
Thank you very much Vic for this clear answer!
Have a nice day!Best regards,
Fred
flash_cxxi
RPG Superstar 2009 Top 32
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[The Pathfinder Advantage discount isn't applying yet because you had cancelled your subscription, effectively turning off the discount; after you resubscribe, it doesn't get turned back on until a volume ships under the *new* subscription. So, as soon as your Pathfinder 10 goes out—which will probably be today or tomorrow—the Pathfinder Advantage discount will again be available for you.
But I have noticed there are quite a few people who are having problems with the PF Advantage not applying. I know that I haven't cancelled my subscription, but I have an order sitting in my shopping cart at the moment that doesn't have the PF Advantage discout taken off.
So is there a bug? If so, will it be fixed soon? Should I just wait to complete the order or will I just place the order and then contact Cos/Corey to get the difference refunded like a few others have done?
Vic Wertz
Chief Technical Officer
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I know that I haven't cancelled my subscription, but I have an order sitting in my shopping cart at the moment that doesn't have the PF Advantage discout taken off.
It appears that there was brief period in the process of fulfilling your current volume where the discount wasn't applying to other orders. Once you got your shipping notice, it turned back on.
Gary has fixed the issue for the future.