Order 929374 + 929340 Two orders from one?


Customer Service

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I just got two notifications of the same two products shipping, in two seperate orders, for two different totals:
929374
929340

Is this normal? I'm a bit nervous that I'm suddenly going to find myself double-billed for the same items, even though they both seem to come from the same pending order 876474.

Any ideas?


VagrantWhisper wrote:

I just got two notifications of the same two products shipping, in two seperate orders, for two different totals:

929374
929340

Is this normal? I'm a bit nervous that I'm suddenly going to find myself double-billed for the same items, even though they both seem to come from the same pending order 876474.

Any ideas?

That's definitely odd! There were two orders, and they did both ship. I grabbed the second one right before it shipped from the warehouse, and refunded the charges to your card. I apologize for the inconvenience, and any confusion!

Dark Archive

Corey Young wrote:


That's definitely odd! There were two orders, and they did both ship. I grabbed the second one right before it shipped from the warehouse, and refunded the charges to your card. I apologize for the inconvenience, and any confusion!

Wow, talk about saved by the Bell!

Thanks Corey!

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