Order 881787 shortage and Order 865665 pending


Customer Service


Cosmo,

I sent customer service an e-mail a couple of days ago. Can you reply to it or this post?

In summary, my order 881787 was short J3: Crucible of Chaos (OGL) Print Edition. I suggested you might ship a replacement on my pending order (placed 2-29-08) 865665 if you would like to save on shipping for the replacement.

Will you please let me know how this will be resolved and the expected ship dates of my order 865665?

Thank you again in advance for all of the great help!


"bump"


Hello!

I apologize for the wait for a response! I'm still working through a tiny backlog of emails that piled up while I was ill last week. ^_^'

I have moved your replacement over to the correct order, and sent a new confirmation email for your review. Your order is still set to ship early next week at this time, barring any supply delays.


Corey Young wrote:

Hello!

I apologize for the wait for a response! I'm still working through a tiny backlog of emails that piled up while I was ill last week. ^_^'

I have moved your replacement over to the correct order, and sent a new confirmation email for your review. Your order is still set to ship early next week at this time, barring any supply delays.

Thank you very much, Corey!

I'll be looking forward to that order next week.

Hope you keep feeling well!

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