Hi guys,
I have 2 orders going at the moment. Order #684087 is about to ship (and I have got a confirmation e-mail regarding it) while order #735149 is still listed as pending.
At the moment my credit card has been pre-charged for AUD$256.25
I'm wondering if something(s) in order #735149 are perhaps missing off the order as the amount I have been pre-charged seems too low. Order #735149 is for USD$247.08 (taking out a couple of PDF's that have already been charged makes it USD$240.37 still owed) while order #684087 is for USD$63.46
It gets a little confusing as there is an exchange rate in there. I thought perhaps that I had been pre-charged for the bigger order only (order #735149) and the smaller order (order #684087) was still to be charged but the maths still doesn't work out (the exchange rate would be a little too good). I only ask as I want to make sure that there isn't a mistake in my order and something has been left off of it.
My credit card shouldn't have any other charges on it so the pre-charges must be from Paizo.
Re-reading what I have just written it is a bit confusing. Hopefully someone there can make sense of what I'm saying and get back to me about it.
Thanks,
Olaf the Stout
Hi guys,
I have 2 orders going at the moment. Order #684087 is about to ship (and I have got a confirmation e-mail regarding it) while order #735149 is still listed as pending.
At the moment my credit card has been pre-charged for AUD$256.25
I'm wondering if something(s) in order #735149 are perhaps missing off the order as the amount I have been pre-charged seems too low. Order #735149 is for USD$247.08 (taking out a couple of PDF's that have already been charged makes it USD$240.37 still owed) while order #684087 is for USD$63.46
It gets a little confusing as there is an exchange rate in there. I thought perhaps that I had been pre-charged for the bigger order only (order #735149) and the smaller order (order #684087) was still to be charged but the maths still doesn't work out (the exchange rate would be a little too good). I only ask as I want to make sure that there isn't a mistake in my order and something has been left off of it.
My credit card shouldn't have any other charges on it so the pre-charges must be from Paizo.
Re-reading what I have just written it is a bit confusing. Hopefully someone there can make sense of what I'm saying and get back to me about it.
Thanks,
Olaf the Stout
Hi Olaf,
Our system shows that order 684087 shipped out earlier today and that one ended up at $63.46 USD and order 735149 should ship soon at a total of $247.08 USD. I'm not sure how that translates into Aussie Dollars but if you feel undercharged, I'd be more than happy to charge you more for some of it. :) Just let me know!
--Jeff
Thanks for the quick reply Jeff.
The amounts you stated mean that everything in the 2 orders is in there. Either the exchange rate at the moment is better than I thought or all the charges haven't hit my bank account yet. It's that or someone has got a hold of my credit card details and has charged a hundred or so dollars worth of stuff to my account.
I'm hoping it's the former rather than the latter! As for wanting to be charged more, no I'm quite happy with what I paid thank you very much!!! :-)
Olaf the Stout