I know this is a really bad time of the season to be asking for some help with an order. However, I want to make sure that I didn't miss out on this: I just placed an order for a variety of things, among which was a Pre-order for the GameMastery Treasure Chest product. When I submitted my order, confirming payment and such, the order details came up stating that the Treasure Chest was "Cancelled December 2007." What does this mean? Did I miss out on getting a pre-order in for the item? Or is this how the system is handling the pre-order situation? Please alleviate my fears concerning this order.
Also, a side question about combinations of subscriptions: I also placed an ongoing subscription to the GameMastery Modules in this order. I selected that I would like to have orders held to ship once a month to save on Shipping costs. That way my Pathfinder and Modules will come together instead of separately. Can you please confirm that I have done that correctly on my account and that is what will take place in January?
As always, thanks for your services to the gaming community.
*snip* Help please *snip*
Hi Cirdan,
I apologize for the mistake! Your Treasure Chest should have not been canceled, and it has been restored to your order. I have sent a new confirmation email for your review.
Also, your account is all set to ship Pathfinder and the modules in one monthly shipment. This should start in January, and E1 is already waiting in your sidecart for Pathfinder #5 and J2: Guardians of Dragonfall.
Thank you so much Czarina! I knew you guys are all that everyone says...FREAKIN' AWESOME! I'll check out that confirmation Email and let you know of any problems or further questions.
I trust the Christmas holiday was great for you and the rest of the staff there. A belated, but very Merry Christmas!