Credit card to expire


Customer Service

Liberty's Edge

Hi,
my credit card is about to expire and a new one has been ordered.... can we hold back my coming July shipment off until I have some new card info - would rather not loose my Charter title and benefits regarding the upcoming RotR PDF :-(

Cheers,
Marc

Paizo Employee Director of Sales

No worries!

We'll just leave your subscriptions as is, for now. Whenever you get your new credit card information, just stop by either your My Subscriptions page, or your My Payment Methods page, to update.

If we ever try to run your card and it doesn't work (for whatever reason) all that happens is that the system will send you an automated email with links to fix the payment method. The order will just sit and wait until you fix it. You have about 6 weeks to fix the order before there's any affect on the order or your subscriptions (and we send many more emails in that time as well). You won't miss out on the RotR hardcover premium.

Thanks,
cos

Liberty's Edge

Cosmo, I just got my new card and have updated the information accordingly! So things should be ok now :-)

Thanks for your help!

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