Shipping Question


Customer Service


I'm sure once an order leaves Paizo, it's out of your control, but I'm curious if you have an idea what standard shipping times might be? I just received an order for a new Gamemastery deck of cards (great cards btw. Thanks!), and it took 13 days for them to arrive. Now, normally, I don't care how long it takes the mail to arrive, but I literally could have hopped into my car and driven down to Bellevue in an hour from where I live. What do they do, ship Washington state orders for processing to Tallahassee, Florida before sending them here? Heh. It just seems odd that local customers should have to wait almost 2 weeks for an order that I could pick up in one hour. ;-)

What's funny is, I often purchase miniatures from an online vendor in New Jersey, and he sends them to me within 3 days every time, almost as if he were in Everett! Heh.

Thanks for listening.

Paizo Employee Chief Technical Officer

Varl wrote:
I just received an order for a new Gamemastery deck of cards (great cards btw. Thanks!), and it took 13 days for them to arrive.

Well, we processed your order on 8/28, which means they probably got picked up by the shipper on the 29th. The 3rd was a holiday, so it's only been seven business days... but that still is a long time to get that far. But the USPS doesn't guarantee shipping times, so there's not a lot either of us can do.


Vic Wertz wrote:
Well, we processed your order on 8/28, which means they probably got picked up by the shipper on the 29th. The 3rd was a holiday, so it's only been seven business days... but that still is a long time to get that far. But the USPS doesn't guarantee shipping times, so there's not a lot either of us can do.

I know. It was just a phenomenon I noticed, in that, proximity plays no part in mail delivery. Thanks for the reply, Vic.

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