Combining Options: Help!


Customer Service


I opted to collect back issues with my remaining credit. Thing is, I;m good for 41 back issues but I only actually need 17. I have my 17 checked, but because I still have 24 issues to select it won't let me 'save changes' to complete my order.

Is it possible for me to order the 17 and then apply then remaining to my Pathfinder sub?

Please help,
Ian Hewitt

PS
The back issues I would like are:
(ALL PRINT. NO PDF)

Drag #311, 315, 317, 321, 323, 324, 325, 329, 332, 333, 339, 340, 341, 342,
Dragon d20 Special,
D&D Savage Tide Player's Guide,
Dungeon #147

PPS
It was only when sorting through my back issues that I realized I never recieved Dungeon 147 as part of my subscription...


Ian Hewitt wrote:

I opted to collect back issues with my remaining credit. Thing is, I;m good for 41 back issues but I only actually need 17. I have my 17 checked, but because I still have 24 issues to select it won't let me 'save changes' to complete my order.

Is it possible for me to order the 17 and then apply then remaining to my Pathfinder sub?

Please help,
Ian Hewitt

PS
The back issues I would like are:
(ALL PRINT. NO PDF)

Drag #311, 315, 317, 321, 323, 324, 325, 329, 332, 333, 339, 340, 341, 342,
Dragon d20 Special,
D&D Savage Tide Player's Guide,
Dungeon #147

PPS
It was only when sorting through my back issues that I realized I never received Dungeon 147 as part of my subscription...

Hi Ian,

Unfortunately, we can only offer one transition option per customer at one time. The amount of complication involved in allowing customers to choose multiple transition options would not only increase the chance of mistakes, but could also permanently damage our friendly PostMonster General. :)

One thing you could do is take the store credit option and then purchase the back issues you want. Then, if you had credit leftover, you could choose other products.

Spoiler:
Such as our awesome Pathfinder Goblin shirts on sale now!


Thank you. I do appreciate your help, but that doesn't sound like such a fair deal. 41 back issues at 4.95 each is equal to $202.95, but if I opt for store credit I get something like $60 less than that (not including the shipping costs)....

Cheers
Ian


Ian Hewitt wrote:

Thank you. I do appreciate your help, but that doesn't sound like such a fair deal. 41 back issues at 4.95 each is equal to $202.95, but if I opt for store credit I get something like $60 less than that (not including the shipping costs)....

Cheers
Ian

Hi Ian,

Well, choosing store credit is only one of the transition options available to you. I hoped that it would be an acceptable approach for you, since you didn't want 41 back issues, but if it doesn't work please feel free to choose any option that you like!

I apologize if it sounded like I was trying to tell you what to do with your transition option rather than offering a suggestion. I wish you luck in finding an option that fits your needs best!


Put your remaining issues toward Pathfinder (best deal) and then purchase the back issues you want with the money you would have spent on the first several issues of Pathfinder. :)

Dark Archive RPG Superstar 2013 Top 32

Rhothaerill wrote:
Put your remaining issues toward Pathfinder (best deal) and then purchase the back issues you want with the money you would have spent on the first several issues of Pathfinder. :)

That actually makes a lot of sense, especially since it looks like the OP wants to transfer some of it to Pathfinder anyway. Just transfer all of it to the Pathfinder sub and pay for the back issues you want since you're going to be getting quite a few months of Pathfinder for free (essentially)!


I'm sorry. I really don't mean to sound like I am complaining. It is my own fault for paying my subscriptions so far out in front! I will give it some thought. The Pathfinder sub is an attractive offer, although it is alot to drop on a product I haven't even seen... not that I don't trust you or anything, but let's remember why we're having this conversation.

Store credit is attractive too, it is just so much less money than back issues alone. If only the back issues that are avaialble stretched a little further back, then I would be able to collect 41.

Thanks for your help!

Cheers
Ian

Community / Forums / Archive / Paizo / Customer Service / Combining Options: Help! All Messageboards
Recent threads in Customer Service