| cthughua |
Good Morning,
I got an email message June 18 notifying me that my Game Mastery subscription order had been placed, order number 753053.
Tuesday, June 26 I received another email letting me know that my ongoing subscription created an order for D1: Crown of the Kobold King.
On the "Store Orders" portion of my account it lists these two orders separately. The first at $12.99 and the second at $16.08 (cost plus shipping).
It looks to me as if I am being charged twice but I am unsure. Can someone please clarify this for me? I realize I am probably not being charged twice but this subscription order style is new to me (the Dragon and Dungeon subscriptions don't generate new orders like that every month).
Many thanks as always!
| Corey Young |
Good Morning,
I got an email message June 18 notifying me that my Game Mastery subscription order had been placed, order number 753053.
Tuesday, June 26 I received another email letting me know that my ongoing subscription created an order for D1: Crown of the Kobold King.
On the "Store Orders" portion of my account it lists these two orders separately. The first at $12.99 and the second at $16.08 (cost plus shipping).
It looks to me as if I am being charged twice but I am unsure. Can someone please clarify this for me? I realize I am probably not being charged twice but this subscription order style is new to me (the Dragon and Dungeon subscriptions don't generate new orders like that every month).
Many thanks as always!
It's no problem! You're only going to be charged once for Crown of the Kobold King. Order #753053 is for your ongoing GameMastery Modules subscription, and #756156 is the actual order for Crown of the Kobold King generated by the subscription.
This is generally the way that our ongoing subscriptions work. It will take a little getting used to, especially for those of you that had 6 or 12 month subscriptions. So don't be shy to ask questions!