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Greetings,
I've signed up for the Pathfinder Charter Subscription and I've just received my VISA receipt. Unfortunately I noticed that the above order was deducted twice from my cardnumber.
The first time was done on April 21st and the second on April 25th. Could this please be looked into?
If you need further information, please ask me.
PS: this was my first order from Paizo :-(
PostMonster General
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Please double-check your Visa statement. Our records show that the transaction on the 25th was a credit to your account, reversing the original incorrect charge.
(There was a bug that affected some Pathfinder month-to-month subscriptions for the first few days after we rolled them out where we inadvertently charged people's cards immediately instead of when the volume ships. Once I fixed the bug we refunded the affected credit cards, one of which was yours.)