Vic Wertz
Chief Technical Officer
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Guthwulf wrote:
Actually it looks like there has been 2 extra copies of #4 added to my order.
We're not sure what happened there, but I've removed the extra copies.
The extras hadn't actually been submitted, so they wouldn't have shipped, and you wouldn't have been charged—it's as though they were added to your shopping cart after you checked out, which shouldn't be possible. If you have any further insight as to how it may have happened (anything odd happen during the checkout process?), I'd love to know about it.