Address change lag time


Customer Service


I have my Dungeon and Dragon subscriptions being sent to my college address now, but when I switched it from home to college this august, there was about a one-month lag between the change and the issue being sent to school instead. So I was wondering how soon in advance should I change my address back to home if I want the issues to go there during winter and summer breaks. Thanks.

Paizo Employee Chief Technical Officer

smeghead wrote:
I have my Dungeon and Dragon subscriptions being sent to my college address now, but when I switched it from home to college this august, there was about a one-month lag between the change and the issue being sent to school instead. So I was wondering how soon in advance should I change my address back to home if I want the issues to go there during winter and summer breaks. Thanks.

You need to change it at least two weeks before the "ships to subscribers" date listed on our website for that issue. To make sure you time it right, I'd suggest changing it within a couple of days of the previous issue's "ships to subscribers" date.

-Vic.
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