Extremely slow Rules Cyclopedia download


Customer Service


I just bought and am trying to download the D&D Rules Cyclopedia, and I find that even when I do so from a system directly connected to a university's trunk line, I'm only getting 1K per second download rates, or less. For an 80 megabyte file, that means it's going to take me more than a whole day to get it!

And to think I thought that buying it legitimately would be faster than getting a copy off of peer to peer... :(

Paizo Employee Chief Technical Officer

Robotech_Master wrote:

I just bought and am trying to download the D&D Rules Cyclopedia, and I find that even when I do so from a system directly connected to a university's trunk line, I'm only getting 1K per second download rates, or less. For an 80 megabyte file, that means it's going to take me more than a whole day to get it!

And to think I thought that buying it legitimately would be faster than getting a copy off of peer to peer... :(

We released a large and much-anticipated web supplement on Thursday that caused an enormous spike in our server traffic, maxing out our bandwidth. It normally shouldn't be that bad.

-Vic.
.


Yah, I found out the hard way too. I bought a PDF from Paizo last night and it was 4.9mb and it took almost an hour and a half to download....then I realized that the Savage Tide Player's supplement had been released that same day.


Robotech_Master wrote:


And to think I thought that buying it legitimately would be faster than getting a copy off of peer to peer... :(

Grrrrrrrr....don't get my hackles up about piracy and intellectual property theft. I know you were only kidding, right?

The downloads are normally much faster, I've bought many PDFs from Paizo and last night was not the norm.


Well, no, I really <i>did</i> think getting a copy commercially would be faster, given that commercial sites have a monetary stake in being able to provide what you pay for quickly and efficiently.

Anyway, I <i>did</i> purchase the file, so Wizards got their money for my consuming a Cyclopedia PDF regardless of where I might get it.

Community / Forums / Archive / Paizo / Customer Service / Extremely slow Rules Cyclopedia download All Messageboards
Recent threads in Customer Service