As I'm sure other subscribers have noticed, from time to time your magazine(s) will arrive in less than pristine condition. A certain amount of that has to be expected considering the ham-handed nature of the US Postal Service, but my copy of Dragon 348 takes the cake.
It's appropriate that 348 is the October issue, because this copy is just in scarily bad condition. Hard creases, nicks, tears, smears, you name it.
Has Paizo considered upgrading their shipping measures to include a sleeve of some sort to enclose the magazines and prevent, at least to some degree, the damage noted above? As I recall The Smithsonian Magazine and maybe even National Geo used to have such a sleeve.
Thanks, Robert
Chief Technical Officer
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Has Paizo considered upgrading their shipping measures to include a sleeve of some sort to enclose the magazines and prevent, at least to some degree, the damage noted above? As I recall The Smithsonian Magazine and maybe even National Geo used to have such a sleeve.
The plastic wrappers we use are supposed to provide more protection than paper sleeves.
If you like, I can send you a replacement for your damaged issue.
-Vic.
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The plastic wrappers we use are supposed to provide more protection than paper sleeves.
Really? Methinks someone sold Paizo snake oil on that one.
If you like, I can send you a replacement for your damaged issue.
As long as it doesn't put you in a bind, that would be great. I've been collecting the magazine for many years now and like to keep them in the best shape possible.
--Robert
The plastic wrappers we use are supposed to provide more protection than paper sleeves.
Really? Methinks someone sold Paizo snake oil on that one.
--Robert
As a mail order collector of Dungeon I can say I would like to see an option for an upgraded delivery.
Robert I have a Dungeon that I recieved from my CANADIAN mail service (So it is not just the US post) that is actually torn right in the middle side about 3 inches of the magazine. It honestly looks like a RAT chewed on the edges of it. And every one I get is folded so it is easier for the postie to carry. So I have a little routeen that I set some heavy books on them to flatten them.I think to myself each time I get one that perhaps it would be wiser to run down to the gaming store and pick one up and then because like you it would be in good shape as I like to collect them as well
No I don't want a replacement for any of them. But if there was another option for mailing them and it wasn't super costly I would take it. Even a DON'T FOLD label would be nice.
Sincerely
Brett
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Chief Technical Officer
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Methinks someone sold Paizo snake oil on that one.
It's not like we came up with that on our own—the post office has specific requirements for "machinable wrappers" for periodicals. To be honest, I'm not sure if there are any other options anymore. (And, by the way, my recollection of Smithsonian is that it just had a really heavy sort of extra cover, not a sleeve, but I do recall the sleeves from National Geo.) Most magazines don't even bag issues anymore unless they have to hold in an insert of some sort.
We're asked to replace very few copies because of damage.
At any rate, we'll get that replacement right out.
If there was another option for mailing them and it wasn't super costly I would take it.
"Non-standard" is pretty much equivalent to "not cheap" when it comes to that sort of thing. The best option we've looked into is first-class shipping, but we'd probably have to charge more than cover price to do that.
-Vic.
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