Order # 657598 Missing Item


Customer Service


My order # 657598 was delivered today (in perfect time for International Talk Like a Pirate Day I get my savage tide players guide).

Only I was very dissappointed that my shipment only contained 3 of the 4 items. My Flip-Mat (Item # IMPSQW30010) was not included in the thin cardboard packing envelope that was delivered.

The invoice says it is included in this shipment, could it be in a separate package coming later?

Thank you,
Clint Freeman

Paizo Employee Chief Technical Officer

Clint Freeman wrote:


The invoice says it is included in this shipment, could it be in a separate package coming later?

Please accept our apologies: it should have been in the same package. We'll ship it immediately.

-Vic.
.


Vic Wertz wrote:


Please accept our apologies: it should have been in the same package. We'll ship it immediately.

Thanks!! You guys rock. The Savage Tide stuff looks great!!

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