I have not received an issue from my subscription since #337 from November 2005. My subscription page lists that I am still a current subscriber and have paid for such, and that I have been sent these mysteriously missing issues. I have sent an e-mail to customer service with NO response in over a week. What next? Anyone else having a problem? I miss my mag!!
Chief Technical Officer
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I have not received an issue from my subscription since #337 from November 2005. My subscription page lists that I am still a current subscriber and have paid for such, and that I have been sent these mysteriously missing issues. I have sent an e-mail to customer service with NO response in over a week. What next? Anyone else having a problem? I miss my mag!!
Well, it looks like you moved, and didn't tell us. Assuming you filled out the proper form at the post office, they'd have forwarded magazines for the next 60 days, and then they'd stop forwarding and tell us your new address when they received the first issue after the 60-day forwarding window.
The post office gave us your forwarding address in January, too late to change it for issue 341. Issue 342 was sent to the new address, and should be turning up any day now. The first two or three missing issues are likely in postal limbo, but they should be delivered eventually; the later ones have probably been destroyed by the postal service.
-Vic.
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