Got a false expiration notice?


Customer Service

Contributor

Have you received a false expiration notice in the mail? Are you right now viewing your subscription and saying "But I have 36 issues left... what's with this letter?" Are you worried that something has gone horribly, dreadfully wrong with your renewal?

If so, you're not alone! A recent bug in our mailing system caused subscription expiration letters to be sent out to roughly a 6th of our subscribers. And let me tell you, that's a lot of folks.

If you've received one of these letters and aren't sure whether to believe it or not, please first check your subscription on our website and see how many issues you have left. If you've got plenty - throw it away! If you're still concerned, please send an email with your shipping address to customer.service@paizo.com. (To save time, you don't even have to write much of a note - just throw "False expiration notice?" in the subject line.)

Thanks!

-James Sutter
Customer Service

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