Ordering without a credit card


Customer Service


I want to order the two OotS books, the only problem: I don't have a credit card (and with the way the banks around here behave, I have no intention of getting one as long as I can possibly avoid it). Is there some other way I can preorder the books from Australia? Some address I can send an international money order to perhaps?

I suppose if all else fails I can get a relative with a credit card to buy it for me and then pay them back for it, but I'd rather not.

Paizo Employee Chief Technical Officer

Phillip Bradbury wrote:

I want to order the two OotS books, the only problem: I don't have a credit card (and with the way the banks around here behave, I have no intention of getting one as long as I can possibly avoid it). Is there some other way I can preorder the books from Australia? Some address I can send an international money order to perhaps?

I suppose if all else fails I can get a relative with a credit card to buy it for me and then pay them back for it, but I'd rather not.

The toughest part of the process for you will be figuring out how to get a check or money order in US Dollars, which is currently the only currency we accept.

Once you work that out, what I'd suggest is going through the order process online - including providing a shipping address so that postage gets calculated - right up to, but not including, entering credit card info. Then, print off the web page (or write down the pertinent info), and mail it with payment to:

Paizo Publishing
2700 Richards Road
Suite 201
Bellevue, WA 98005-4200

Note, though, that we will be soliciting both The Order of the Stick books through standard distibution channels, so you could just make sure your local game store tells their distributor to order it from us.

-Vic.
.


Vic Wertz wrote:
The toughest part of the process for you will be figuring out how to get a check or money order in US Dollars, which is currently the only currency we accept.

Australia Post can do international money orders in US$ (via Western Union, I think), it's all rather simple, I've sent money to the US before, so no problem there.

Vic Wertz wrote:
Once you work that out, what I'd suggest is going through the order process online - including providing a shipping address so that postage gets calculated - right up to, but not including, entering credit card info.

I try that, but even after entering a shipping address, the "Shipping and handling" price is still quoted as $0.00 - which as much as I'd like it to be true, probably isn't. The second thing after entering the shipping address

Vic Wertz wrote:
Note, though, that we will be soliciting both The Order of the Stick books through standard distibution channels, so you could just make sure your local game store tells their distributor to order it from us.

I'm not much of a gamer - I know the general basics of D&D but I wouldn't be able to quote any details. I'm into OotS more for the general humour than the subtle injokes. As such I don't really have a "local game store" - if there is one around I wouldn't know where to find it...

BTW: You said on the thread on the OotS forums

Vic_Wertz wrote:
At the moment, we only accept MasterCard or Visa, but it doesn't matter if it's credit or debit, so long as it has the MC or Visa logo.

I have a debit card with "Maestro" and "Cirrus" logos on it - both of which resemble the Mastercard logo, so I'm guessing they're subsiduaries or something, is that good enough?

{edit} Nope, it seems not, it complains it's an invalid account number. However it seems it did get me in far enough to choose a shipping method, so something good did come of it. Does it matter which shipping method I pick? Should I just go with the cheapest one? Sorry, I'm new to the whole order-stuff-online dealie.

Contributor

Phlip wrote:
Does it matter which shipping method I pick? Should I just go with the cheapest one? Sorry, I'm new to the whole...

Which method you pick is entirely up to you... all if them will get the order there, it's just a question of how long it'll take and how much it'll cost. Thanks!

-James

Paizo Employee Chief Technical Officer

Phlip wrote:
even after entering a shipping address, the "Shipping and handling" price is still quoted as $0.00 - which as much as I'd like it to be true, probably isn't.

Looks like you needed to proceed one more step.

Phlip wrote:
As such I don't really have a "local game store" - if there is one around I wouldn't know where to find it...

I'd suggest looking up "Games" in the phone book, and call around until you find a store that carries Dragon magazine.

Phlip wrote:
Does it matter which shipping method I pick? Should I just go with the cheapest one? Sorry, I'm new to the whole...

It's usually a balance of speed vs. cost - but if two or more options cost the same, I'd go with the cheaper one myself.


Sweet, thanks for the help guys, I'll send my order off today. As for shipping times, I have to wait till mid-November anyway, so a couple of days here or there doesn't worry me that much...


Ok, I just got back from the post-office, the order is on its way. Or rather, it's sitting at the bottom of a post box, and tomorrow it'll be on its way.

Paizo Employee Chief Technical Officer

Phlip wrote:
Ok, I just got back from the post-office, the order is on its way. Or rather, it's sitting at the bottom of a post box, and tomorrow it'll be on its way.

Thanks! We'll get you taken care of.

-Vic.
.


I sent this off a while ago, but in my order history thingy on the site it still says I have no orders...

Surely it should have turned up by now? Usually it only takes a week to get my mail to the states...

If it's been lost in the mail I need to know so I can cancel the money order and try again.

Contributor

Phlip wrote:

I sent this off a while ago, but in my order history thingy on the site it still says I have no orders...

Surely it should have turned up by now? Usually it only takes a week to get my mail to the states...

If it's been lost in the mail I need to know so I can cancel the money order and try again.

Don't worry, Phlip - 10 or more days to get to the US isn't unusual at all, and then there's processing time on our end. I'd expect your order to show up around the middle of next week. Thanks!

-James


James Sutter wrote:
Don't worry, Phlip - 10 or more days to get to the US isn't unusual at all, and then there's processing time on our end. I'd expect your order to show up around the middle of next week. Thanks!

The week's been and gone...

Is there any way you can tell if the mail has even arrived, or just needs processing? If it hasn't arrived I'll need to cancel the money order and try again...

Paizo Employee Chief Technical Officer

Phlip wrote:
Is there any way you can tell if the mail has even arrived, or just needs processing? If it hasn't arrived I'll need to cancel the money order and try again...

Phlip,

I think I saw it on James' desk on Friday, so I'd expect it to be entered soon.

-Vic.
.


Well, I always wondered how to go about ordering without a credit card! (I don't believe in plastic, owing to some troubles I had with them, back in the early '80's!) Now, I know; and thanks!


I don't like to sound like a broken record, but I sent this in 3.5 weeks ago now, and my order history is still empty. Somehow I'm beginning to think that we have a different definition of "soon"...

Paizo Employee Chief Technical Officer

Phlip wrote:
I don't like to sound like a broken record, but I sent this in 3.5 weeks ago now, and my order history is still empty. Somehow I'm beginning to think that we have a different definition of "soon"...

I'll check with James on Monday to make sure that was your order I saw, and to make sure it gets entered. (I suspect that the answer as to why it hasn't been entered is that James prioritizes his workload, and we already know that your order won't be shipped until we get our large shipment of the books, so putting your order into the system sooner doesn't mean you'll get it any faster, so it probably isn't as high a priority as some other things on his plate. But I will personally make sure it's been entered by the time we receive the product to fulfill it.

-Vic.
.

Paizo Employee Chief Technical Officer

I got in before James, snagged it off his desk - it was the top item in his stack - and entered it myself.

-Vic.
.


Yep, I see it in the order history now. And I know it's not sceduled to ship for a fortnight still, so there's no real delay. Thanks!

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