All,
In order to provide a higher level of customer service, Paizo has just hired a new Customer Service Representative. Our newest employee has just started this very afternoon, but will be diving in to make sure all customer service issues are handled swiftly and professionally.
We apologize if you have experienced a delay in customer service response. With our new hire, I expect that we will be back on track very shortly.
Thanks again,
Keith Strohm
Chief Operating Officer
Paizo Publishing, LLC
