Where Did My Order Go?


Customer Service


I placed an order on May 13 which my account page lists as being fulfilled on May 24. It's June 1st - Where did my order go?


Hello paizo, is their anyone in the office today? I placed and order on May 13, 2005 and it's still not been shipped why?


Hi Wraith2021 and Shadow Walker,

Wraith2021, your order shipped out via UPS on the 25th and was delivered one hour ago. Hopefully you'll have it in your hands when you read this. :)

Shadow Walker, David Neri told me that he emailed you yesterday and again today trying to take care of your order. Please either email David or respond to this post if you have any more questions or concerns.

Thanks,

--Jeff


Jeff Alvarez wrote:

Hi Wraith2021 and Shadow Walker,

Wraith2021, your order shipped out via UPS on the 25th and was delivered one hour ago. Hopefully you'll have it in your hands when you read this. :)

Shadow Walker, David Neri told me that he emailed you yesterday and again today trying to take care of your order. Please either email David or respond to this post if you have any more questions or concerns.

Thanks,

--Jeff

HI Jeff

I have not received any emails either yesterday nor today. All I want is for my order to be shipped thats it. If their is anything else that is on back order or paizo is having trouble getting remove it from my order.


You were correct! My order arrived shortly after I made the post - AND after I had left for work :-( so I did not get to read any of my books until this morning when I got back home (I work 3rd shift 12 hours a night). But I do thank you anyway for tracking down my order regardless.


Shadow Walker,

Please email Dave at david.neri@paizo.com or call him at 425-289-1356 so we can take care of your order. I'm afraid that maybe we have an old email address for you or maybe your spam blocker is filtering out Dave's emails.

Thanks,

--Jeff


Hello Paizo,

As of June 10th my order was fullfilled. It was to delivered via UPS Next Day Air it is now June 12th. Where is my orer?


Hi Shadow Walker,

The UPS tracking system shows that your order is out for delivery today.

--Jeff

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