In general, too often we hear negative things about customer service, & rarely do we hear the positive, though I'd bet in many cases positive experiences outweigh negative.
Anyway, I just wanted to publicly thank Jeff Alvarez for all his help. I recently had some problems with my subscription, & Jeff did a great job making sure things got resolved. Thanks again, Jeff!
Thanks for the nice words Rob. But I really couldn't do what I do without the help of my wonderful Customer Service Department. Jeremy and Dave really do deserve most of the credit.
--Jeff