I recently ordered the 8" plush Nyarlethotep. Unfortunately I got shipped the 4" plush Nyarlethotep. I emailed customer service and still haven't gotten a reply. How do I go about getting the right product, and what should I do with this one? And what's it take to get a response from your customer service email?
CEO
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I recently ordered the 8" plush Nyarlethotep. Unfortunately I got shipped the 4" plush Nyarlethotep. I emailed customer service and still haven't gotten a reply. How do I go about getting the right product, and what should I do with this one? And what's it take to get a response from your customer service email?
Hi Ben:
We'll take care of you. The mini-plush was our mistake, so feel free to keep it on us. We'll be sending out the 8" version to you later this week. Thanks again for shopping with us.
Lisa Stevens
CEO