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bonebrah wrote:
Dancing Wind wrote:

There is not a Customer Service Forum any longer.

All customer service problems need to be sent to

customer.service@paizo.com

It's taking about 2 business days right now (but Monday is a US holiday).

Thanks I actually saw this in another post and sent an email, but I did get a response pretty quickly.

The instructions were wrong in the original email, so for others who might not know where to go -

"Please go to My Account-Partner Redemptions where you redeemed the codes, then scroll down to below the list of codes redeemed. There should be four boxes with 1-2-3-4. Following these steps should check out your physical copy of the beginner box."

Great tip. Thank you!


Shogun1118 wrote:
How does one complete the $50 Humble Bundle tier purchase of the physical bundle? I received an email that says I can complete it, but the link only takes me to the main page and then to this page where it states what has happened with the charity donation. I don't see a "my gifts" section of my account so that I can finish ordering this set.

Saw this elsewhere. Worked like a charm:

"Please go to My Account-Partner Redemptions where you redeemed the codes, then scroll down to below the list of codes redeemed. There should be four boxes with 1-2-3-4. Following these steps should check out your physical copy of the beginner box."