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JPGs Updated! I checked my downloads and noticed two updated JPG downloads for this, although I did not get a notification from Customer Service. There are now actual images (one folder) and texts (separate folder) that are actually usable. I still don't understand the thinking behind the PDF layout: 112 text, 112 image, 122 text, 122 image, 103 text, 103 image, 118 text, 118 image, and 116 text, 116 image.
I had no reply from Support after six days so I re-requested and received a quick reply: "Thank you for reaching out. We are aware of the issue and are working on fixing the cards and files. However this is a manual process to ensure the files are correct and show up and can be downloaded as intended. Once the updates have been made and files corrected, we recommend refreshing your downloads or clearing cache and cookies and attempting to download them again. An automated email should be sent to you informing you the PDF/cards have been updated however if you do not see an automated email in the future please reach back out to us."
Aaron Shanks wrote:
Is now the time? |