| jmangelo67 |
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I have tried to order physical items and digital PDFs from the Paizo website, and I consistently encounter the same problem through different approaches.
I am unsure whenever I am finalizing my order. My most recent experience was trying to buy a $20 PDF that is still sitting in my cart. I was asked to verify my card verification number and, after doing so, click "Continue." This is not a button that leads to another page. It is a button that sends an order request to the bank/credit union/organization that holds your card. I clicked this button three time before I sighed, looked at my bank account, and saw that three requests were put on hold from Paizo because of this atrociously oversimplified user interface for shopping.
I still don't even have the PDF that is in my cart. Any time I have ever added an electronic item to my Paizo account, it was through Humble Bundle.
I have encountered an extremely similar issue whenever I try to place an order for a physical item. That physical item gets a hold charged, my financial institution never approves it, and more often than not the unclear widgets have gotten me to charge my card multiple times, leaving money that I would like to use for other things indisposed till my financial institution reimburses me and erroneously (but safely) informs me that there may have been a fraudulent purchase attempt.
I have been trying to place orders on the Paizo website for years. When will this insanely archaic and outdated system in place for shopping be resolved? I can't help but feel that a considerable number of products are never purchased and negatively affects the company's bottom line.