Thank you!
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Could I get my lost omen sub canceled? Just the one!
Thank you for the info! That all makes sense and it's good to know that I hadn't had any false charges. I have moved recently and updated my billing address here recently, but I guess I hadn't done that with my bank. Mistakes on my part then! Sorry for the trouble!
I'm sorry, I'll admit I was a bit panicked and stressed, probably didn't handle it in the best way. I've never seen my bank actually get charged for a decline payment like that before, so it's not something I've experienced. I did managed to go and fix my billing address finally. Thank you for the heads up.
I really hate to be impatient with this but I'm down almost $200 from this issue, which I still don't even know what the problem is with my payment info, and I'd still really like my order to go through. :(
I didn't touch my order as I'm at work but I've been charged a third time and sent another email my charge was declined? Can I get someone to look at my order please? :(
I, perhaps foolishly, hit retry payment method and was charged a second time for the subscription, but my order still says the payment was declined, haha. Edit: I think it might be because I changed my billing address, although I don't want to touch anything with my order till I get confirmed that I'll be getting my money back for the two charges.
Hello! I just got an email notifying me my payment was declined for my subscription. However, a charge went through with my bank for the amount of the subscription from you guys. Could someone look at this for me? Im not sure where the problem lies. |