gwvan5311's page

This is the second time I have ordered and both times I have had issues.

When I go to download, it first personalizes then I hit download again. Explorer then blocks it and at the top of the page I tell it to download, it goes back to the original download page and nothing happens.

This happened for the first order I had and after the tech downloaded them their selves it worked for me. Now this order doesn't work?

Would you be able to help please?

Thanks

gwvan5311 wrote:

I am unable to download the PDF from my order even though I have told Explorer and Windows 7 that it is ok.

I have just downloaded and opened the PDF (both versions) from your account. Please describe the issues you are experiencing is full detail and I will see what we can do to help you out.

Thanks,
cos

I am not sure what was wrong before. I have just gone back and tried it and it worked fine.

Thanks anyway.

I am unable to download the PDF from my order even though I have told Explorer and Windows 7 that it is ok.