gryfon1's page

Bencara wrote:

It's been a smart action of Paizo, using Charity and massive distribution of Pathfinder in order to counter-attack the WotC sales on the physical copies of D&D5.

But it's getting completely trashed by the non-ability of Paizo to give access to people for what they paid.
Yep, come back on earth, it's pdf files, not physical books we are talking about! We should have been able to get them in one day max !
Now Three days and nothing.
This Humble Bundle is becoming more and more frustrating, I don't think it's good for any healthy customer relationship.

It is over A MILLION pdfs and over 100 MILLION pages that need to be watermarked. Twice each. They are having to generate terabytes of pdfs to distribute. Please empathize with them. Nobody expected this to do as well as it has.

It is a s%%+ty situation, but let's try not to make it any harder for them

:)

Evidence suggests it's far far worse than that. Paizo does not appear to cache the watermarked pdfs. So every fail and later retry adds more processing that must be done.

I understand the trade-offs involved in caching the watermarked versions. I understand that it could be a major overhaul of Paizo's systems and processes to start caching, even for a "short term".
It's probably easier to ram together a queueing approach that would prioritize personalization requests based on purchase date. Even that won't happen quickly nor salve the pain of those who want it *now*.
As with many others here, I'm an IT professional. The problem is knowing why and how this happened does nothing to address the frustrations of new customers.
This is a promotion that should have led to great things for Paizo. It seems likely now that instead it will become a major embarrassment and a significant down-turn in actual adoption of Pathfinder.
That is entirely regrettable.