g0del's page

Order 36255491 was split into two separate shipments. I received the second shipment today, and instead of the Starfinder AP 34 that it was supposed to contain, I received a second copy of Pathfinder AP 161.

I now have two physical copies of AP 161, and no copies of AP 34. Can I get the correct book sent to me, and how do I handle returning the extra copy of AP 161?

Note that I sent an email about the issue before I remembered how big the email backlog is.

This order seems to have been split into two shipments, and I don't see why. Can it be combined into a single shipment?

Also, the heavier shipment is listed as going out USPS Priority Mail instead of First-Class mail. Can they all be shipped standard mail instead of priority?

Thanks.

I'm missing the last 4 Starfinder society scenarios, despite qualifying for the complimentary subscription.

I'm missing scenarios 2-07 and 2-08. Is there something wrong with my account, maybe something I can fix? Because this is the third month I've had the complimentary sub, and the third month that I've had to request help because the order didn't auto-generate.

I emailed support awhile back but haven't received a reply yet. I didn't receive my complimentary SFS scenarios again this month, despite having 4 active subscriptions which all have shipped items already. Can this be fixed, and will this be a problem again next month?

Thanks.