| funslayer |
To be blunt, the instructions for how to do this on this page and in the email are not as helpful as they should be:
"To pick up subscriptions at Gen Con, you must opt-in on your My Subscriptions page"
"To opt-in to Gen Con 2016 subscription pick up, just head over to your My Subscriptions page and choose the option for 'Yes, I'll pick up my subscription products at Gen Con Indy 2016.'"
No where on my subscription page does it say anything about opting in for convention pick up or give instructions on how to do that. Unless, of course, I click on "Change Shipping method" and select it in the modal there. That's pretty counterintuitive. What happens to my next months subscriptions?
That's just a really awful user experience. What you tell me to do and what I actually need to do are completely different. I really love the idea of getting my GenCon Pathfinder order prepped and ready for me to pick up there, but doing so isn't a smooth experience.