| claypainter |
Hi.
My name is Clayton Painter.
I ordered two digital books on Sunday the 29th.
Gamemasters Guide and the Murder's Mark Module for Pathfinder.
It said that the payment was declined during checkout.
I retried and it was again declined.
I called my credit card company and they say that the payment was approved 7 times, so the rejection was not on their side that it must be a glitch on the vendor's site.
1 - I only want to make the purchase once. And that single purchase did not go through.
2 - How do we go about resolving this? I now have a bunch of pending charges on my credit card.
Please charge me once and deliver my digital orders.
I emailed you multiple times this week and got no response.
I called today and your office are closed because of Covid.