Abandoned by her neglectful parents at the age of 5, she lived on the streets of the capitol, alone, cold, and hungry. She would have died there if it weren't for the stray animals of her district. These abandoned pets would forage for food and give her affection, and she would secure shelter and care for them. Over time, these strays came to be just as healthy and hale as normal pets, and often more intelligent, while she stayed healthy and happy, if perpetually covered in animal hair and feathers. As an adult, she converted an abandoned building into an orphanage/animal shelter hybrid.
The PC's arrive in the middle of a wave of dissappearing children. As it turns out, these kids were being ostricized, abused, and neglected by their families for most of their childhood. At the same time, she has what seems to be more animals than there should be in the capitol, though everyone just excuse the fact as her picking up strays in neighboring cities. However, she is sometimes seen giving human classes to some of the animals. The truth is that she kidnapped the children when their parents refuse to let them go to the orphanage, then baleful polymorphed them, electing to let them keep their personalities, and giving them the same affection as any other animal in her shelter. At the same time, she offers an explanation for the disappearances, suggesting that the children ran away from home to escape abusive and loveless relationships with their families, which the public accepted as fact, in turn scorning those families.
Help would be great. Also, any suggestions for villians trying to do good or villians who have a good point to justify their misdeeds?