Zackolyte's page

Thank you Katina, then I would like to cancel my order.

Hey there!
Is there an option to cancel an order that has been payed via credit card? Just asking if it is possible or not...

Thank you Diego, you are more than kind, and yes, if it is possible, if it's faster, I would like to switch to the DM screen reincarnated. Even if it is just a possibility that it speeds up the process even a little bit, I would be more than happy.

Just as a confirmation, because english isn't my native language.
1-18 business days is the interval Paizo gets the items from the manufacturer/redistributor, and the other interval (in my case Estimated 9 to 36 business days in transit) is the actual shipping time, right?

So I ordered on the 9th, that doesn't count as a whole day, so the collection from the distributor still has 4-5 days to go, and when it's at Paizo, the order will be set on route towards me, right?

I'm this curios because I'm starting a new campaign on the 10th of september, and I want to be prepared if my shiny new awesome flip-mat doesn't arrive (which, as far as I see it, is a rather big possibility).

Also, thank you for your kind answers and setting me straight. And the site is great! I really love it, and I plan to get my future roleplaying supplements from here. I just have to get a grip on the whole shipment time. Next time I will be more careful.

I forgot to mention: My e-mail on the 23rd of August didn't trigger an answer. So I still don't know anything about my order. I'm not impation because of six day, I didn't hear anything about it since the order on the 9th of August.

Dear Paizo Customer Service!

I ordered some stuff on the 9th of August from you.
I asked about it in an e-mail on the 23rd of August to customer.service@paizo.com.

My problem: The Status still says pending. Which, in my interpretation means it's still not sent, it's not prepared or on it's way.
A week ago when I looked on my order, Package tracking said the following:

Expected to Ship in 1 to 18 business day.
Not trackable.

Which is nice and all, but now it says:

Originally expected to ship in 1 to 18 business days.
Product not in stock.
Not trackable.

My order is almost 50 USD in total with shipping which doesn't look much, but it's significant for me, so I hope you understand I start to worry when it looks like that in a 20 days interval nothing has changed from the first second of my order until now except for the stuff I ordered is not in stock anymore.
Could you tell me something reassuring?