Hello everyone. I have had the subscription for a while, and some weeks ago I received the email for the Dark Archive Order, but I have yet to receive news about its shipment (and access to the pdf). I tried twice to contact the customer support but I have yet to receive any answer, and I was wondering if anyone else is having similar problems or, if not, if there's a more direct way to contact customer service.
Looking around the forums I understand that there have been skme troubles woth CS lately, but I think I don't have all information about it.