Thank You Katina. I just finished downloading the files. All looks good!
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Feb 13 and I seem to be dealing with this issue too. This is my first post here and I've never even looked at the forums until today. Looks like the issue has been going on far too long for a business. When placing an order nothing seems to change. Click the button again, nothing. But when checking my credit card, it shows me a pending transaction for every click. According to my credit card company, as the transactions are in pending status, (in this case paizo) Paizo must confirm transaction from their end and the multiple pendings should go away when done properly. Else I have to contest the extra purchases if they don't go away in 4 business days. Billing, shipping, and name on Paizo all have been confirmed to match what my credit card has on file. What can I do to help this get resolved? Should I asked for an inconvenience discount? If I can get the pdfs available for a 10 am PST download by Feb 14th 2018, I can use them on gameday and won't be inconvenienced too badly. |