Hello,
This is my first subscription order so I might be a bit confused. I ordered the WotR base set and received it, so no problems there. My confusion is with the Character Add-On pack. I thought it was supposed to come with the base set if the base set was the first order of the subscription. Looking at the order it appears that I was not charged for the add-on pack. Also, looking at my "My Subscriptions" page, I see upcoming adventure decks, but no character add-on pack in the queue. I have not received the character add-on pack nor does it appear to be listed anywhere in my upcoming subscriptions.
Sorry for the long-windedness and thanks for any help.
~WCSD