The Groowwleerr's page

Yo Cosmo,

I didn't think the order was going to show up, but it finally did. I got it yesterday (Monday the 14th).

Thanks for all of your help.

Bill

Aloha,

It shows that this order was shipped on July 21, 2006. As of today (August 1, 2006), I have not received the order. Was it sent to the correct address? I gave you my work address for this particular order. (I spend more time at work than at home)

Hopefully someone has some information on the order. Does the US postal service use tracking numbers?

Mahalo for your time,
Bill

After reading several other posts, mostly regarding the Sorcerer on a Black Dragon, I realize that I haven't given the customer service department the time it needed to deal with my order.

In short I just wanted to extend an apology to Cosmo and Phil. You both are doing an excellent job of trying to fufill all of the outstanding orders for the SoBD, not to mention the D&D boardgame and all the other stuff.

Thanks Phil for the info regarding Q-workshop. Apparently their the ones holding up all the orders. Hopefully we will be hearing something from them soon.

Again much Mahalos (Thanks)
Bill

Thank you Vic and Phil for your replies. If it is at all possible could you just send what you currently have of my order and back order the stuff that is currently in limbo.

Thank you very much,
Bill

I feel for you Fatespinner, I placed an order on June 1st and I still have not received it or any news about it. Just the dreaded "Waiting for Product" message.

I've noticed that all the other posts that were made on the same day as my post have had replies.

Am I being ignored? I just want an answer to the question I orginally posted.

I placed an order on June 1st for 2 sets of 3 different colored Japanese d6's, the Corsair book and some downloads. I received the downloads fine. (Very enjoyable looking over those old modules) As for the other items I ordered, no sign of them.

I have spoken to Cosmo previously on the phone, but that was about 2 1/2 weeks ago. I have since emailed both Cosmo and Phil (on July 5th) but have received no reply from either of them. As far as customer service goes, you folks are sorely lacking. I understand that the dice are coming from Eastern Europe, but over a month lag time, shesh.

Has anyone else had this much problems getting their items? I hope not. Can someone please let me know what is going on with my order?