TempestSky's page

Hey CS team

My subscription from January have not arrive yet and it is now 41 business days since. My December package was also very late (around 30 business days compared to my normal 10, that the time usual is)(I live in Denmark, if that info is helpful/needed).

I just want to hear if I can get any info about the package or what todo about it. Luckily have my group not been meeting for the last couple of months, put we are hoping to start up in April again and I could really use some of the items here.

Best Regards
TempestSky

Hey CS

My August shipment have not been ship yet.
I can see there is a "Waiting for backordered product(s)" under Transit Estimate, but I can not see which items that reference too.
I know that my side cart i quite big for this one and can be of that reason, but I will be happy with a update regarding it.

Best Regards
TempestSky

Hi

I hope that there is a problem with the calculated shipping cost, as a single AP should not cost 40$, especially because last month it only cost around 5$ dollars.

I will be happy to hear if this is just a mis calculation or it is for real.

Best Regards
TempestSky

Hi

I have just place this order and there seems to be some problem with it.

1. I could not sidecart it, so that it gets send with my subscription next month.

2. All AP books got in individually packages. This is really bad for me, because I have to pay 24$ for each package I receive here in Denmark. So even when our system says it should be cheaper with multiple packages, it is not for me.

Hope this can be solve before it get send!

Best regards and keep safe
Mads Gotthardsen

Hallo

I have tried to set up two new subscribtions:

- PF adventures (Starting with FoP)
- PF pawns (Startting with AoA pawns)

The problem is that they just stay in my cart and can not process from there.

Another thing is that I have already ordered the next two adventures (The slithering in Order 12393692 and The dead god's hand, which are in my sidecart). Is it possible to get these remove, so that i don't get double and just those which will come with the subscription.

And thanks for the early PDF regarding the February subscriptions, it help alot!

Best Regards
Mads Gotthardsen

Hey CS

I can see that the order was sendt last monday and you have also billed me, but i have not gotten any mail confirmation, like I normally do. I have check that the mail I have set and it is the correct one.

Is it possible for you to resend the confirmation email?

Best Regards
TempestSkyAce