Hello,
I think you could improve the readability of the forums by highlighting posts made by Paizo staff. You could do it in a variety of different ways : a different background color, a thicker or colored post border, maybe some sort of icon next to the avatar ...
It would make threads where interaction with the staff is expected much more readable. I'm thinking mostly of the 2E previews, but I'm sure it would help in support threads, playtests ...
