I just noticed you guys had a customer service forum. I made an order on June 29th that still hasn't shipped, and in email correspondence I was told it was because of the backordered item.
I was offered to split the order or just cancel the backordered item as it is holding up the original order.
I emailed back saying to just cancel the backordered item, my original email was not responded to, and I had to send another one a week later to get a reply, I just noticed you guys have a customer service forum, and I know emails might get lost, so I'm posting here.
I would like the backordered item completely cancelled.
Thanks. Not trying to spam you guys, just wanting to make sure I get my order sent asap.
