These aren't social mistakes because there's no one to be friends with.
Honestly, you're names on a message board. I could walk by you on the street today and not know who you are. But if you were on fire I would throw some water on you. But on a message board, why bother? Ones and zeroes, man. Ones and zeroes.
No, really. You're creating a community to gain feedback on a game system. That's what you're doing. Politeness can kiss my ass if being impolite makes a better game system. Really, what are you trying to do? MAKE A BETTER GAME. Who gives a crap if you're polite in doing it?
I would much rather Paizo yank D&D3.5E from the depths of despair and make it a coherent role-playing game system than worry about who's being nice to whom. The former is a worthwhile goal; on the Internet the latter is pointless.
What are we after in the end? A good game. Who cares how we get there? So a few babies get smacked, a couple of lamerz get dissed, a handful of feelings are hurt. Is this really important in the grand scheme?
Dude, make a good game. If that means listening to Frank, so be it. If that means banning him, so be it. But don't do either in the name of hurt feelings, for heaven's sakes. Nobody thinks a game sucks or doesn't suck because someone's feelings are hurt in the process.
Paizo, you're not my friend. You're a company. The people on this board aren't my friends; they're digits. Paizo, make a good game, and do what you must to make a good game.