Hi.
I have tried to send several e-mail about this over the last three weeks, but haven't heard back, so hopefully posting here will yield better result.
I have some items from my subscriptions that seems to have disappeared. When I visit the product page it says "You Purchased this Item" at the top. When I press the link to view order, I arrive at a order number with no items or order number. The same is true for the Character Sheet Pack, Combat Pad, Condition Cards and GM Screen.
While the order do have a total price, I cannot see that I have been charged and there is no price for shipping.