Hi.
I have tried to send several e-mail about this over the last three weeks, but haven't heard back, so hopefully posting here will yield better result.
I have some items from my subscriptions that seems to have disappeared. When I visit the product page it says "You Purchased this Item" at the top. When I press the link to view order, I arrive at a order number with no items or order number. The same is true for the Character Sheet Pack, Combat Pad, Condition Cards and GM Screen.
While the order do have a total price, I cannot see that I have been charged and there is no price for shipping.
Hello PocoLoco,
I see all of these items in order 3057695 along with the Lost Omens World Guide. It doesn't look like they were originally on that order though. I don't know if one of my coworkers already helped you out with this, but I don't see any issues with order 3057695. It's in the queue and just waiting for the warehouse to get it out the door.
Thanks. It seems to have been updated to me buying it yesterday. So now everything seems good to go :)